Urban Outfitters is “cool”, but their online chat – not so much

I just had a not so awesome online chat with Urban Outfitters. Ok, get it over with… Why was I chatting with them, right? I’m sorry, I think the card board deer head would make a great and appropriate addition to my office cube.

Here’s my paraphrase of the chat – roughly translated:

UO: How can I help you?
ME: Is the small deer head available at either of the Austin stores?
UO: NO – go order it online!
Mr: Cam I have a free shipping coupon, I’ll go order online right now.
UO: NO – is there anything else I can help you with tonight?
ME: I guess not, bye.

So, UO, is that really it? Of course that is not 100% what happened, but it might as well be.

Leave a comment

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.